<strong>How Risk & Operations collaborate to deliver collections results at Scotiabank</strong>

Please join us for an engaging and entertaining evening focusing on how Risk & Operations collaborate to deliver collection results.

Like you, Graham Anderson and Pedro Maya have seen Collections defined in many ways over the years – is it customer service? A profit centre? And who really owns Collections anyways – Risk or Operations?

Each with over 15 years of practical experience across the "credit risk lifecycle", Graham and Pedro have recently developed a profitable approach to co-managing Collections across 30+ countries with governance and control.

<strong>An evening with Graham Anderson & Pedro Maya</strong>

<strong>Graham Anderson, VP Collections Risk, Global Risk Management, Scotiabank.</strong> Graham Anderson holds a Bachelor of Applied Science from Queen's University and an MBA from McMaster University.

<strong>Pedro Maya, VP Collections, Operations, Scotiabank. </strong> Pedro Maya holds a Bachelor of Economics from Instituto Tecnológico Autónomo  de México.