POA and the Pandemic                

Tuesday, Jul 13, 2021

1:00pm – 2:30pm

POA and the Pandemic

An Inside Look at COVID-19, the Courts, and Collections

The Credit Association of Greater Toronto is pleased to host this webinar aimed specifically at the POA audience. In this webinar you will hear how your peers have managed operations during this pandemic and their plans moving forward.


Jackie Foley, Paralegal, Acting Supervisor, Court Services Collections, Niagara Region

Jackie Foley is a Paralegal licensed with the Law Society of Ontario with over of 30 years’ experience in the legal profession. Jackie began her career in the private sector and in 2001 she joined the Region of Niagara as Niagara’s first Provincial Offences Court Collections Supervisor. Jackie’s successes include, but are not limited to, establishing Niagara’s POA Collections unit and participating as a subject matter expert providing insight to the Association of Police Services Board’s white paper entitled “Provincial Offences Act – Unpaid Fines a Billion $ Problem”. In 2006 Jackie joined Niagara’s prosecution team as an occasional Prosecutor while maintaining oversight responsibly of the Collection Unit. In 2012 Jackie was appointed Senior Prosecutor for the Niagara Region and relinquished her collections responsibilities. In 2018, following the resignation of Collection Supervisor, Jackie resumed responsibility of the Collections Unit. Since 2018 Jackie has maintained a dual role, primarily as Senior Prosecutor, but also as the Acting Collections Supervisor. When not prosecuting or overseeing collections Jackie enjoys spending time with her husband, three children, five grandchildren and her dog Adora.

Annemilia Scola, Manager, Corporate Collections, City of Brampton

Annemilia is a professional with 31 years of experience in the municipal sector. Soon after graduating with a BA in Economics and Social Sciences in Italy, Annemilia moved to Canada and started her career with the City of Brampton in 1990. During her time with the City of Brampton, Annemilia has held various progressive roles and since 2005 she has held the position of Manager of Corporate Collections. In her present role she is responsible for the administration and collection of Provincial Offences Act Fines, Property Taxes and General Accounts Receivable. The three portfolios are governed by different legislations and procedures requiring a tailored collection program and Annemilia had a key role in setting such programs, strategies and policies for the City of Brampton. Annemilia has actively worked with professional organizations to advocate the Provincial Government for changes in legislations to provide the Municipalities with better tools for collections such as addition of POA fines to the tax roll, provision for plate denial for certain Provincial Offence Fines and change in timelines for tax sale procedures. She has been an active member of the MFOA POA Collection Committee, OMTRA POA Committee and from 2015 to 2018 she was part of the OMTRA Board of Directors.
In her free time Annemilia enjoys spending her time with her husband and 2 children and loves cooking traditional Italian dishes to enjoy with family and friends.

Ross I. Rae BA, LSO Paralegal, County of Hastings, Treasury / POA – Belleville, Ontario

Ross graduated from Carleton University in 1986 with a Batchelor of Arts in Law. Ross began his career employed by the Law firm of Templeman, Menninga et al, with his main area of practice being civil litigation. Ross was a Part time lecturer at Loyalist College of Applied Arts & Technology, speaking to topics of, Canadian Business Law and Residential Landlord and Tenant. He was appointed in 1992 to the Loyalist College Advisory Board for Justice Studies and continues to sit on the board to this day.
Ross moved to the City of Belleville in 1994 as Bylaw and Collections Officer. While at the City he sat on various provincial boards, including, the Alcohol and Gaming Commission; Policy Development, AMCTO Gaming Committee where he contributed to the publication of the “How To” manual on Lotteries. In 2002 Ross moved to the County of Hastings to provide direction and governance to their upstart Collection unit. Since that time, he has been co-chair of the MFOA-POA Committee on Collections and has been a participant in information sessions at various conferences on POA Collections.
Ross is past Chair with the Quinte Economic Development Commission, past Board Member for Belleville General Hospital Foundation, and Chair of the Advertising and Stewardship Subcommittee. Currently he sits on the Board for Quinte Health Care, where he serves as a member of the Audit & Resource Committee & the Governance Committee. Ross has extensive dedication to volunteerism for numerous groups and agencies in support of his community.


Adam Cook, Vice President, Client Services with Credit Bureau Services Canada

Adam has been with the company since graduating from the University of Windsor in 1995. He is part of the third-generation partnership group of his family-owned business that was founded in 1932. Adam has played a key role in growing the company from its origins of serving a local client base, into one that serves a wide variety of organizations throughout Ontario and Canada. Adam is a past member of the Board of Directors for the Ontario Society of Collection Agencies (now CSCA). In addition to his role with CBS Canada, he serves on the Board of Directors for CAA Niagara, and is Chair of the Finance & Audit Committee. Adam is very active within his community dedicating extensive time to coaching athletics, volunteerism and organizing major charitable initiatives. He is the Chair of the Board of Directors for Pearl Gloves Community Promotions and is a co-founder and Chair of the organizing committee for Hats & Horses – Niagara Derby Day, Canada’s largest Kentucky Derby event. Adam resides in St. Catharines and is a very proud father of three children – Alex, Abbey, and Aidan: all full-time students at Brock University.


Please contact Kerina Cummings at kerina@cagt.ca.

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CAGT Webinar Replay

Event Location


Event Fees

CAD 25.00
CAD 150.00
Municipality/POA staff