How Risk & Operations Collaborate to Deliver Collections Results – Dinner
Tuesday, Mar 1, 2016
5:00pm – 8:30pm
How Risk & Operations collaborate to deliver collections results at Scotiabank
Please join us for an engaging and entertaining evening focusing on how Risk & Operations collaborate to deliver collection results.
Like you, Graham Anderson and Pedro Maya have seen Collections defined in many ways over the years – is it customer service? A profit centre? And who really owns Collections anyways – Risk or Operations?
Each with over 15 years of practical experience across the “credit risk lifecycle”, Graham and Pedro have recently developed a profitable approach to co-managing Collections across 30+ countries with governance and control.
An evening with Graham Anderson & Pedro Maya
Graham Anderson, VP Collections Risk, Global Risk Management, Scotiabank. Graham Anderson holds a Bachelor of Applied Science from Queen's University and an MBA from McMaster University.
Pedro Maya, VP Collections, Operations, Scotiabank. Pedro Maya holds a Bachelor of Economics from Instituto Tecnológico Autónomo de México.
Event LocationMarriott Yorkville (check hotel display for the room)
Toronto, ON, M4W 1A7